Navigate to your Fortnite binaries directory (Default: C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\). A list of all the troubleshooting steps you've already taken. Ask the tech support reddit, and try to help others with their problems as well. We develop cutting-edge games and cross-platform game engine technology! Download all the Visual C++ Redistributables. STEPS: 1. 4. The error could have to do with the last update they pushed causing the bug. Might try again in a few days to see if EGS pushes out a fix of some sort with their launcher. Tried deleting the appdata folder for EGS as ducttapedude suggested, and no dice. ie: delete C:\Users\yourUsernameHere\AppData\Local\EpicGamesLauncher. Make sure these are installed and/or repaired. Cheers mate, deleting that folder worked for me. Reinstalling and repairing doesn't work, I haven't done nothing to the app or files of other games. I think I need to contact support. © 2020, Epic Games, Inc. All rights reserved. Here are the crash logs: Assertion failed: IsValid() [File:d:\build\++portal+release-live+compile\sync\engine\source\runtime\core\public\Templates/SharedPointer.h] [Line: 851]. This article contains the requirements for Fortnite and how to verify if you meet them. More posts from the techsupport community, Stumped on a Tech problem? All that did was require me to re-enter my login credentials, but the second after I inputted the verification code I got the same crash and error post. Verifying your game files checks that none of your game files are missing or corrupt. Follow the steps in this article to make sure any background applications are disabled. If you are trying to play Fortnite and receive this error message, it's because your system isn't loading fast enough. Here are instructions on how to remove the application for both Android and iOS. Other brands or product names are the trademarks of their respective owners. No restarting/restarting necessary. You can find the latest drivers by going to your video card manufacturer's website using these links: Sometimes background applications cause issues or reduce performance when you try to play Fortnite. OVERVIEW: I got the game on the Epic Games Store. Here is a command line option that may fix your packet loss: If you continue to have packet loss, reach out to your internet service provider for further assistance. I also tried re-installing. But it just doesn't work. IMPORTANT: Apple has blocked your access to Fortnite on iOS devices. Load the game (doesn't matter if it's from the exe or the launcher) RESULT: It loads for a split second then closes EXPECTED RESULT: Doesn't close right after. You might want to try, If reinstalling doesn't work for and deleteing AppData\Local\EpicGamesLauncher then try, This may sound stupid, but after i gave up and went to reinstall it, i went to the install page and there was a “Start Epic Games” button in case you have already downloaded it right above the download launcher button. This tends to happen when a system doesn't meet Fortnite's minimum requirements. Make sure to download both the x64 and x86 versions. I tried the same thing, installing the new version, no dice. Hello! If You don't see your issue on the Trello board use these common fixes to try to resolve your issue. I uninstalled and reinstalled. That doesn't look like your fault. Once the download completes, run the executable files and choose. Second time I've had this bug. Recently when I tried to launch epic games, it crashed. Also logged out/in of Verifying your game files checks that none of your game files are missing or corrupt. If your console continues to have connection issues, we recommend reaching out to your console manufacturer for additional help. Running the Epic Games Launcher as an Administrator may help since it bypasses the User Access Control which prevents certain actions from taking place on your computer. I have no idea how this worked but if anyone is having the same problem just give it a try, you never know man. and now it works soo, If anyone else gets here, I couldn't get any repair or reinstall to work properly until I removed the EpicGamesLauncher folder from my AppData\Local directory. This board is updated by our Fortnite Community team with the top known issues in Battle Royale, Creative, Save the World, and Mobile. Fortnite is currently unavailable on Google Play. Troubleshooting low frame rate (FPS) in Fortnite, Troubleshooting Epic Games Launcher issues. Setting your matchmaking region set to Auto will connect you to the servers that provide you the lowest latency or ping. Video driver updates are released regularly by manufacturers to fix bugs and improve performance. And it still does. Epic, Epic Games, the Epic Games logo, Fortnite, the Fortnite logo, Unreal, Unreal Engine, the Unreal Engine logo, Unreal Tournament, and the Unreal Tournament logo are trademarks or registered trademarks of Epic Games, Inc. in the United States of America and elsewhere. Close. You can see the minimum requirements here. If the issue you’re experiencing is related to an outage or system-wide issue, you won’t be able to connect to Fortnite until the outage or issue is resolved. What is the scope of Epic Games technical support? They probably have some sort of monitoring on the number of reports which will automatically trigger someone to investigate. Get the game from the Epic Games Store 2. Open | Software. And again today (first time booting it up in about a half a week to a week?). Epic games crashes on launch. Open | Software. I just thought “eh, ain’t gonna work” and pressed it. Open the Epic Games Launcher. The Visual C++ Redistributables are required to be able to run Fortnite. If they are missing or corrupt, they'll be re-downloaded through the Epic Games Launcher. I just reinstalled epic again (remember to move your game files somewhere else before uninstalling unless you wanna download them again!!) You already know the end of the story. Check the Epic Games Server Status page to make sure all systems are operational. Its a bug in the epic games launcher, send them a bug report or something. Now it doesn't matter i how many times i hit 'Send and Restart' button, it just keeps crashing. Did not work for me :(. Once the repair completes, restart your computer. If you are playing on a console, try our standard networking troubleshooting here. Adjusting the compatibility mode for Fortnite may resolve your issue. Go to your Library. Mine started giving me same crash error 3-4 days ago, it would take me 3-4 retries to open the Epic Launcher, until today. I have the same issue. A screenshot of the error (if applicable). For assistance with reinstalling Fortnite on your console we recommend using your console manufacturer's website here: If you're still experiencing trouble playing Fortnite we'll be happy to help you out. Consoles and mobile devices are closed systems, meaning there aren't many troubleshooting options to fix issues you're having. Reinstalling and repairing doesn't work, I haven't done nothing to the app or files of other games. And it still does., Press J to jump to the feed. Multiple reinstalls failed to work w/o the re login part. If you are using DirectX 12 and having issues playing Fortnite you can switch to DirectX 11. For me I had to reinstall Epic Games Launcher, I used Revo Uninstaller though to make sure all traces of the launcher were removed, also just like Merszyszy said backup/move your games directory to a different place before uninstalling the launcher. Right-click your Epic Games Launcher shortcut. To enjoy the best experience in Fortnite your computer should meet the minimum requirements to run it. Posted by 2 months ago. I also tried deleting the EpicGamesLauncher in AppData/Local with a re-install. We highly recommend that you install the latest driver for your video card to have the best player experience in Fortnite. Not so much this time. Last time I fixed it by just installing the latest version of the launcher from the site. I'm going keep sending them daily error reports until they fix it. Before you begin any of the steps below be sure to check out our Community Issues Trello board for known issues. No luck. Fortnite on Android is currently available through the Epic Games App on the Samsung Galaxy Store or If you see the issue you're experiencing here you'll need to wait for us to release a patch to fix it. This is important so we don't provide you with steps you've already done. Then I just restarted to be safe and reinstalled, and everything worked. Click on Contact Us to submit a ticket and be sure to include the following information and files so that we can expedit the troubleshooting process: Packet loss occurs when one or more packets of data sent from your computer to our servers and back again fail to reach their destination. If they are missing or corrupt, they'll be re-downloaded through the Epic Games Launcher. Learn more. When I load it up, it just crashes... or just closes. Epic games crashes on launch. Press question mark to learn the rest of the keyboard shortcuts, First time was a bit over a month ago (same period as when this was posted). Recently when I tried to launch epic games, it crashed. Packet loss occurs when one or more packets of data sent from your computer to our servers and back again fail to reach their destination. Be sure to check out the Discord server, too! Non-US transactions through Epic Games International, S.à r.l. The most common fix is to reinstall Fortnite.


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