Please email us at [email protected] if you need to make any changes or would like to get a update on your order. Delivery & Pickup Options - 14 reviews of Stark Bros Beef Shop "If you want good cut meat, they have it! eine E-Mail an , Then on Apr 20 I check again they tell me that they don't have it any more. Sincerely, When I asked why they didn't notify me they said that I was notified by email about the delivery which was clearly wrong. [14 Apr 2020 09:24:05] Please inform me how to get replacements for these plants that did not grow. I hope this has been helpful! [13 Apr 2020 09:19:09] Please feel welcome to post here knowing that we take ALL reviews to heart. Thank you for your prompt attention to this matter and an immediate refund back to my account for $9.33 to complete the balance due back to me for the dead plants under warranty. I regret that we have made you feel deceived and have given you a poor customer experience—it is the exact opposite of what we pride ourselves on. Advertise | We are sorry for the inconvenience. I met the FEDEX truck and the driver took the torn box out and said it was received that way--one end had been completely ripped off. Generally happy with this company and their products. I should have read these negative reviews and followed their advice. document.write(" "); Let me start by saying I've never left a negative review on any company and to go through this much trouble and actually spend time in making others aware of how bad the company is, is just ridiculous to me! Should have taken the refund. Posted on June 19, 2018, updated July 3, 2018. I have ordered various fruit trees from them several times in 2018 and again this year and have never had an issue. document.write("
"); Last year on 15 March we had frozen ground and 3 feet of snow. Box 1800Louisiana, Missouri 63353-7800 (United States), Catalog Order Page: HyperlinkPaper Catalog Cost: Free. 800.325.4180, Thank you for leaving your honest review. Now I can't raise a response from them. Thank you for leaving your honest review. On March 18, HALF of the order was shipped; the other 6 plants were "out of stock". [15 Apr 2020 09:18:27] Then when the order came again, half the plants were wet rotted. document.write(" "); The site has many types of fruit/nut/landscape trees and plants. I thought the price was a little higher than I wanted to pay for 3 month old plants, but I couldn't find many other sources with inventory. Twelve of the twenty-seven plants did not survive the winter and I requested replacements in mid-May. Shipping $9.99 We look forward to continuing to work with you for years to come. We regret that we have made you feel the way you do and have given you a poor customer experience—it is the exact opposite of what we pride ourselves on. So, it may be helpful for others to know that you won't know when your order will show up with Stark Bros and you won't be able to talk to anyone at the company, either. Your planting success is important to us! This is not a resolution email. Starks made good on the entire order -- shipped the whole thing again. When I tracked my order on their site, using my order number, it states that the estimated shipping date is now the end of June, with no further explanation. document.write(""); Starks replaced them all with no questions asked. We will gladly mark the order to ship items as soon as they're available if you'd like. But they keep moving the delivery date on an additional plant I ordered now it has been 3 times. Stark Bros. charged my card the full amount. Customer Support Manager, Thank you so much for leaving your feedback. Negative Outlook. 800.325.4180, if(SizeManager.check_is_desktop()) { Sincerely, The fruit trees may survive but it will not be because of the packing. There have been some process changes because of your review. Aidez-nous à préserver la sécurité de Glassdoor en vérifiant um uns darüber zu informieren. Als u deze melding blijft zien, BBB reports on known marketplace practices. document.write("
"); We love being your partner in growing your own legacy and are honored that you selected us. Doesn't Recommend. Tabitha R Use of this Web site constitutes acceptance of the Terms of Use, BBB information and Business Profiles reflect the most current information available to us. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Pardonnez-nous pour l’inconvénient. Contact Us | See BBB rating, reviews, complaints, & more. I emailed them four times to have a game of messagers with Stark that they need more information and didn't receive anything. Stark Bro's Customer Support Manager.


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