No, you do not have to be a follower of a stream to receive a Drop. 2. What can I do if I didn't receive my reward in-game. Are Drops granted completely randomly or are there factors to increase the chance? No, anyone who is watching your stream with a Twitch account that is linked to a Ubisoft account will be eligible to receive a drop. Email us your issue or chat with an expert. What should I know about the Ubisoft+ service? Twitch streamers that can have Drops enabled have already been designated by Ubisoft for the first 24-hours only. What time do the Twitch Drops end? Our priority is to ensure excited players that watch streams receive Drops and not those looking to sell accounts/etc. The Twitch Drops program works only for Live Streams, you won’t be eligible if you watch it later when Video On Demand is available. Additional streamers may be added to the list after the first 24 hours. The following regions are eligible to participate in the Hyper Scape Technical Test: If you live outside of these regions and manage to receive a Drop, you will not be able to access the Tech Test. All Rights Reserved. Keep in mind that the processing time of Twitch Drops can vary, meaning delivery won’t be immediate. Do you have to subscribe to a Twitch channel to get a Drop? View your inventory Find all your exclusive items all in one place on your drops inventory. © 2020 Ubisoft Entertainment. How long does it take for my charm to appear in my inventory? We will be giving out as many Drops as possible. What platforms are included in the Twitch Drops event? I am a streamer, can I have Drops enabled? Sorry that didn't help. No, Drops are only redeemable on the Ubisoft account linked to your Twitch account. This Drops program will end at July 7th 2020 at 8:59 AM PST. Sign in to manage your account and support cases. Thanks for your feedback. Can I transfer my Drop to another Ubisoft account? Twitch Drops/Ubisoft account not activating. What platforms are included in the Twitch Drops event? There are no results for your request. Log in with your Ubisoft Account and click Activate my account. In this FAQ we put together a list of things that you may find interesting to know about. Do I have a higher chance of receiving a Drop if I watch multiple Drop enabled streams? There was an error processing your request. When slots become available, all you have to do is watch your favorite streamer who has Drops enabled for 20 minutes or longer to qualify for a chance to get a Drop. To best manage our server load throughout the Technical Test, we will deliver Twitch Drops in batches each day, with limited slots open in each batch. Using the same linked Twitch account on multiple devices will not increase your chances of a Drop. How can I be sure that my channel is enabled to grant Drops? Does IP address matter (Can multiple people get access on same IP)? Ubisoft, Ubi.com and the Ubisoft logo are trademarks of Ubisoft Entertainment in the U.S. and/or other countries. Will any action be taken against Twitch bots, sellers, fake accounts, etc.? You will not be eligible if … What platforms are included in the Twitch Drops event? Selling accounts is strictly against our Code of Conduct and will result in account sanctions. There was an error processing your request. Opening a support case is easy. The Drop can only be accessed at the Ubisoft account that it is linked to. Thanks for your feedback. Does muting the stream/tab/internet browser matter? You will also be sent an email to the account linked to your Twitch with additional information. Yes, if it is a Drops Enabled Stream, and you are watching with a Twitch account that is linked to your Ubisoft account. Please contact Ubisoft Support if you experience an issue linking your Twitch account, and Twitch Support if your Drops are not enabled after linking. You will receive a notification in Twitch that you have received a Drop. Additionally, if you begin to watch an official Twitch Drop stream and your accounts are not linked, Twitch will prompt you to link your accounts! You can also check on the Channel page, underneath the Stream Title for the “Drops Enabled” message. If a channel does not show this, even if their Stream Title says they are enabled, you will not receive Drops from viewing that channel. Only one Twitch account can be linked to a Ubisoft account at a time.

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