This is inexcusable, and it frankly smacks of fraud. Verizon Jetpack MiFi 6620L Best battery life The versatile Jetpack MiFi 6620L is an excellent mobile hotspot for those who live and travel within Verizon's 4G LTE coverage. Having this exact same problem happen in the past I tried to access the device using a Windows based PC, an iPhone, iPad, and a Linux machine with all connecting unsuccessfully. Really disappointing. Now you can surf the web, check email, video chat and more from your Wi-Fi–enabled devices longer.

Used this Hotspot for off-site car sale in decent 4G location. Nothing is working so I powered the device down, removed the SIM card, and left the unit off. This is a dedicated router. I got it and put it aside until my old one went belly up. Downloading the firmware took the better part of two hours and afterwards, I still cannot access the device. I started service with VZ in February and this is the second device that I have had. Wearables and more. Music players. If you can reflash your firmware you may be able to fix the authentication issue. Reviewed in the United States on April 1, 2018. We have this same exact issue with our device. Often times it doesn't show up as a Wi-Fi hotspot for a while even though it is nearby and claims to have a good signal. Charge and stay charged with the most powerful 2-in-1 battery around. Your recently viewed items and featured recommendations, Select the department you want to search in. Press and hold the Reset button next to the battery for 10 seconds, Watch the MiFi E-Ink display to see if all the icons are displayed. I believe this may happen time to time, so I feel that BuyBackWorld is not entirely at fault. I will carry the device back to a store for replacement. Before you pursue replacement, you mentioned that you attempted to run the firmware update from your iPhone.

It also analyzes reviews to verify trustworthiness. The indicator screen doesn’t give you a ton of details, but it’s clear, and with such a small form factor, it really is the best option for the price. There was a problem completing your request. This device is my only internet connection, I do have an iPhone with another carrier but the coverage in this location is really poor. Since it has nothing to do with your service they should be able to re-create the problem in the store with any of thier own devices and swap you out. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. Quit working after 30 days, seller refused to accept return, Reviewed in the United States on April 2, 2019. I would try to download the firmware update files to a PC and run the update from that device instead. Global Ready to Power your connections around the world, Stay charged for when you need it most with up to 20 hours battery life, Large colorful display with touch navigation keys. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Assuming you are still covered and there is no physical damage to the device then your replacement will be free. I like the MiFi quite a bit, it is a great device. To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. If you don't secure it before routing to the Internet, you are asking for ID theft. Can anyone address this or possibly suggest another device that is more reliable? I originally stated that the IPV4 & IPV6 status showed attempting to authenticate which was incorrect. No, as I indicated, none of my devices are able to connect through MiFi. Connect up to 15 Wi-Fi–enabled devices Laptops. Please choose a different delivery location. We are at a complete loss. It did, and when I went to get a sim card for this new one, I found that it had no metal contacts or holder for the sim. AmazonBasics Hard Travel Carrying Case for 5 Inch GPS, Black, AmazonBasics Universal Travel Case Organizer for Small Electronics and Accessories, Black, USB 3.0 WiFi Adapter AC1300Mbps for PC, Wireless Network Adapter Dual Band 5GHz 2.4GHz for Mac OS 10.6-10.15,Windows XP,10,8.1,7,Vista, ORPEY AT&T Verizon T-Mobile Cell Phone Signal Booster 700 MHz Band 12/13/17 4G LTE Cellular Repeater for Home and Office, AmazonBasics Slim Case for iPhone XS Max, Black, ORPEY 5 Bands Vehicle Cell Phone Booster for RV Motorhome Trailer Boat Cabin- GSM 3G 4G LTE Data and Voice Signal Repeater Cellular Amplifier for Verizon AT&T T-Mobile US Cellular Sprint and More. We should be able to correct a local connection issue with the various levels of resets. I tried the update again just now, and am still unable to connect.

Reviewed in the United States on August 2, 2019. However, with this device there is no other way to connect to it and make the change. Next I rebooted the device, and again tried to connect all of the previously mentioned machines. It seems to be very flaky. Please try again. Regarding the firmware update, I only used the iPhone to download the update as there are no other ways for me to download it, I installed the update using a Windows 7 PC. If not then I think its 100.00. This should not be confused with a network connection with the VZW towers in your area. It's frustrating and we feel at this point they don't even know how to resolve this issue. I have used these jetpacks before and have always been pleased with their ability to provide wifi to my home devices, including laptops, phones and smart tv. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. Reviewed in the United States on January 29, 2016. The device's 2,100 mAh battery that Verizon delivers 10 hours of use on a single charge.

This is better than sharing a connection from your phone. Please try again. Gaming consoles. Can anyone help me with this problem? Pros Solid 4G and 5G performance Jetpack Verizon MiFi 6620L Jetpack 4G LTE Mobile Hotspot (Verizon Wireless). (It's possible to create a hotspot w/ just a cell phone, but using this device frees up the phone to be used for other purposes. Your question might be answered by sellers, manufacturers, or customers who bought this product. Nothing has helped. There was an error retrieving your Wish Lists. By now it is 2:00 AM and I have been fighting with this MiFi device for the better part of a Saturday night.

Sunday morning comes around and I still have the same problem. If I plug it in to charge while it is shutting down, it simply doesn't charge at all. The device that was sent ended up being defective and was incapable of sending out a signal, so I had to return it.

In order to navigate out of this carousel please use your heading shortcut key to navigate to the next or previous heading. It not only keeps you connected up to 20 hours*, but also doubles as a universal charger for external devices that need a battery boost. We will assume that you tried the connection on all of your devices and were unsuccessful again. It is very possible that the firmware update was interrupted and was not successful. You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Works everywhere when the Internet goes out. Earlier when I was unable to connect to the device, I was told for two days that the data network was down and to wait, and it took three days to finally get someone to offer another device.

New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor. All of them just remain in a loop trying to connect. It's faster, longer lasting, and more secure. Tablets. Can your iphone stay connected to the mifi? All of the computers that I use to connect to the device can see the MiFi but cannot access the device. I have had MiFi's block all users from connecting before. Although the connection is very poor, it is at least reliable which is not something that I have been experiencing a lot with this type of device. Our issues started on March 4th and since then Verizon has replaced our device, then the SIM card. I am only using the iPhone for its data capabilities through another carrier to create this posting. The MiFi will support WiFi when connected to its power supply and, presumably, from most powered USB ports using a charging cable (without the data leads).

Stay charged for when you need it most It was a worthless piece of junk, and it was way past refund time. Called Verizon tech support and was instructed to update the firmware to 2.28 which I completed using my very slow iPhone tethered to my PC. Inseego's second 5G hotspot for Verizon, the MiFi M2100 5G UW, is the first one you should buy once Verizon has more usable network coverage. It sounds like your MiFi is having a problem with the local connection between your devices.

Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. Connect up to 15 Wi-Fi–enabled devices Please make sure that you are posting in the form of a question. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. I am certain that tomorrow when I call tech support I will most likely be told to return the device to the store, making the third Verizon Jetpack™ 4G LTE Mobile Hotspot MiFi® 4510L that I have had in my possession. By 9:00 PM EST, the device would not allow a WiFi connection at all even though the LCD indicator on the device confirms full signal which I understand that service is indeed available, and when I can finally connect, I too can use that really expensive and unreliable service. Hi John, Thanks for your reply! If you buy one of these, check it out completely before signing off.

So long as we had cell signal, we had wi-fi in the car. I charged it overnight like this and the next day it was just as empty as when I plugged it in. Additionally, when I contact Verizon Tech Support, I find it incredulous that each time I speak to someone new, they always ask me to open VZAccess Manager. Wearables and more. We can work around password issues by disabling the security. Thanks for your help! This device works very well, but count on paying $10/month every month. Cameras. Reviewed in the United States on November 5, 2016. Laptops. Shouldn't Technical Support KNOW what their device works with? Your phone has personal data on it. Tablets. VZW's solution was replacement under warranty, as it should have been. Worked fine w/ multiple devices attached. For those of you expecting to be able to turn it on and go once you receive the jetpack in the mail (I've seen some reviews with people thinking this) please know this device still needs to be brought to Verizon for a sim card before activated. I bought this jetpack because my battery on my old one was starting to swell. There is really only have one good solution at this point...replacment. You mentioned you removed the SIM card already, so lets skip to what I consider the level 3 reset. When that didn't work, I performed a factory reset to no avail. Greetings Everyone!

I recommend getting a prepaid sim card that you can add GB to monthly at your leisure, especially if you don't have a pre-existing account with Verizon. If your gadget is Wi-Fi–enabled, the exclusive Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L gives you a secure connection to America’s largest, most reliable 4G LTE network. There's a problem loading this menu right now. This item cannot be shipped to your selected delivery location. Because it is a prepaid device, Verizon doesn't seem set up to provide regular support. I have been in touch with Tech support more than I care to go into it. I am annoyed that this device can't be accessed by any other means other than wireless like tethering or actually having an access manager that is not dependent on a WiFi connection. Gaming consoles. Safer than your phone. Cameras.

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